Yay! You really don't need to do too much to prepare. During the few days beforehand, don't do any heavy exfoliation, peels, waxing, or other procedures. However, please know that any false lashes or microbladed eyebrows may be affected by a facial. For those with facial hair, try not to shave the day of your facial. The only other thing to do is just be honest with your Chill Face Therapist about what treatments you've done, the products you use at home, and what your face goals are! Honesty is always the best policy! 

One facial can get great results, but where you can really see (and feel) a huge difference is with regular treatments. We recommend getting facials once a month as on average, skin cells turn over about every 28 days.

We don't perform facials on anyone 16 years old or under, and recommend seeing a dermatologist for any serious skin issues. Anyone between the ages of 16 and 17 will need a parent or guardian with them to fill out and sign an intake form. The parent or guardian will also need to be present for the session. 

Facials during pregnancy are safe, but please make sure you leave a note when booking your appointment so that our Chill Host and Chill Face Therapist teams can set up properly. All of our Chill Face Therapists are trained on what to avoid during pregnancy, so they'll need to adjust certain ingredients and modalities to prevent contradictions. As a bonus precaution, we do encourage checking with your doctor first to ask if there are any specific ingredients they'd like you to avoid.

You will be emailed a digital intake form to be completed prior to your arrival. If you can’t fill it out prior, then please arrive 5 minutes or so before your appointment start time to fill out the form in store. This is so that your Chill Face Therapist can better prepare for your appointment.

We highly recommend rescheduling your facial if you have had Botox, fillers, chemical peels, or a skin procedure such as microneedling, microblading, dermaplaning, laser resurfacing, or laser hair removal within 2 weeks prior to your appointment.

Not until it the scab has fully shed and the skin behind it has healed. Whether it's an active or healing coldstore, the movements of facial massage can actually exacerbate the lesion, or cause it to spread to the eye area. Both are a pretty serious risk, which is why Chill Face Therapists practice under these specific guidelines. If you have a sore currently, you'll want to continue your regimen at home and bump up the hydration, so your skin is ready to go for your next treatment.