Chillhouse Script Pouch

Your order will be shipped within 48 hours from when you place your order. With that being said, sometimes there are slight delays but we try our best to keep fulfillment within this timeframe.

All return inquiries are handled on a case by case basis. That being said, we strive to provide products and services for a chiller you, and we know that order satisfaction is a large part of that.

We put love and care into everything we do and want all to have the utmost positive experience, not only with our goods, but also with our team. Each request is handled fairly and thoughtfully, so we ask you to note that it may take up to 1 business day for a response in periods of high volume, and to please inquire fairly and thoughtfully as well. 

In that event that your order arrives damaged or defective, we are here to sort that out as quickly as possible for you! Please reach out to us at lovenotes@chillhouse.com. Return and damage requests must be raised within 15 day receipt of goods.

See FAQs for more info.